CMNET - Communication error codes

CoolMasterNet maintains permanent connection with the CoolRemote cloud server once TCP/IP networking with internet access is established.

The CoolRemote connection status is displayed on the LCD screen as a cloud icon on the bottom right-hand corner of the screen. In an event that there is a communication issue, an error message will appear in the cloud icon on the CoolMasterNet screen as seen in the following table.

 

Icon Description
No Cloud icon Not TCP/IP networking
mceclip2.png Connecting - Communicating
mceclip3.png Connected - Idle
mceclip4.png Disconnected - Communication error code

 

The following table shows the error codes with their respective description

Error code Description
-3 Timeout – No reply from the server
-4 A packet was not delivered to the server due to routing problems
-6 Illegal value, port forwarding is disabled or DNS resolution problem
-8 IP Duplicate
-9 Trying to connect again, while already connected
-10 Connection was aborted by the server or by one of the nodes/routers on the way to the server (firewall)
-11 Connection was reset by the server or by one of the nodes/routers on the way to the server (firewall)
-12 Connection was closed by server or by one of the nodes/routers on the way to the server (firewall)
-13 Sending packets to the server while not connected
-64 Security reasons
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